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FAQs | Former First Alliance Pensions and Benefits Clients Print Email

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who do i contact if i have any questions about the business combination?

You may contact ARM Pension Managers via:

    Email: CLOAKING
    Phone: +234 (1) 271 5000, +234 (1) 271 5005
    Website: www.armpension.com

You may also visit any of our locations closest to you, and our Customer Relationship Officers will be happy to address your enquiries.

where do i submit correspondence in respect of my account with first alliance pension and benefits, e.g. change of employer, change of name, pay slips, letter of promotion etc?

Any queries or documentation that you need to send to First Alliance Pension and Benefits can now be sent to one of the following:

Email: CLOAKING / CLOAKING

    Lagos:
    Plot 698 Sanusi Fafunwa,
    Victoria Island, Lagos
    +234 (1) 271 5005
    +234 (1) 271 5000
    Abuja:
    29 Adetokunbo Ademola Crescent,
    Wuse II, Abuja,
    +234 (9) 461 1107
    +234 (9) 461 2667
    +234 (9) 461 8405

Alternatively, you may visit our website or call us for more information. Website: www.armpension.com

will i be able to check my rsa balance on-line? what about periodic statements?

Yes you can continue to check your RSA balance, and access your periodic statements online as you have always done, at www.firstalliancepension.com.

However, following the business combination, you will be able to view your RSA balance online via the new entity website at www.armpension.com. You will also be able view and print your periodic statements, and access historical records of contributions on line.

i am nearing retirement, who will process my benefits now that the merger is complete? will my benefits be paid promptly?

Your benefits will continue to be efficiently processed by ARM Pension Managers, the enlarged entity. You can fully expect to receive your benefits promptly as and when due.

as an existing retiree registered with first alliance, what happens to the payment of my pension benefit? have i lost the funds?

Rest assured, your funds are secure. You will continue to receive and enjoy your pension payments as, and when due.

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